Watch our safety video and find recommendations for your cruise on board our fleet of catamarans.
There are several procedures used for emergency response. Ship evacuation, fire, black out, collision, fuel spill, explosion, power lose, wreck, ship flood, government up rival, man over board, among others.
Alarms on board have special codes for crewmembers and they will know how to respond. In any case, the general alarm will sound. Your responsibility is to locate and secure the life vest placed in your cabin. Gather your personal documents such as passport, other ID’s, Credit Cards and money. Get dressed with warm clothes. Do not put your life vest on inside the ship. Please take your life vest and go straight to the lounge, the guide and other crewmembers will be waiting for you there. If an emergency occurs, you will be informed about the exact nature of the situation.
Depending on the emergency we are dealing with, you will be given orders and instructions that you will need to follow accurately. For now, the information provided here is exactly what you need to know to be on the safe side. Remember the best thing you can do is to follow the steps and keep calm.
If you HEAR THE GENERAL ALARM these are the steps you need to follow:
1. Keep calm
2. Gather your personal documents
3. Get dressed with warm clothes
4. Located and secure your life vest ( Do not put it on)
5. Go to the assembly area
6. Wait for information and instructions
7. Follow the instructions given accurately.
Prior to your first overnight navigation, please make sure that you clearly remember the location of the life jackets in the cabin. Make sure that the guide or captain has answered your questions.
If for any reason you need to use your life vest, please follow these steps:
1. Locate the self-ignite light
2. Slide the vest through your head until it reaches your neck with the light on the outer side
3. Locate the strap and pass it around your waist
4. Secure the strap.
5. If you have to jump into the water, hold the vest firmly with both hands at the part located around your neck
6. Once in the water, lie horizontal on your back and relax. (Do not struggle to be vertical)
The life jackets held in the main deck are for use while traveling on the panga dinghy please wear them at all times for your security. We kindly ask you to avoid staying in the outer decks of the ship while navigating or during the night time as you may fall into the water and get hurt. Although our staff is highly trained in rescue procedures, we cannot be responsible in case of a fall because the ship propellers that can be very dangerous during navigation. In addition, the noise produced by the ship while navigating may prevent our staff or other passengers from noticing if there is any problem. Please be cautions.